2.0 Create Customer Contact

Reference: Renew Non-Billed Budget Process Model - Page 1 for the associated business process diagram.

Actor/Role: CC&B

Description: If configured, a customer contact will be created automatically.

Entities to Configure

•	Customer Contact Class and Type

Available Algorithms

•	SARN-NB - in addition to described above this algorithm. If a Customer Contact Class and Customer Contact Type are specified, a customer contact is created and linked to the main person associated with the account.